| The Centre of Interpersonal Excellence
Helping organization understand people and maximize their business
"I judge character not by how men deal with their superiors, but mostly how they deal with their subordinates, and that, to me, is where you find out what the character of a man is ."
- Gen. H. Norman Schwarzkopf |
Consulting Services
Human resource consulting is an $18 billion industry that has emerged from management consulting, as clients' needs have become more complex and specialized, widening the gap between HR needs and work force capabilities, and thus accentuating the ability of HR management consulting companies to fill this gap.
While the multi-faceted nature of business sometimes causes overlap in consulting industries such as in human resources, general management and information technology, the following is the core fields around which most of JJC consultancies is based on:
-
Behavioural Based Human Capital… empowering human performance, team building, leadership, management, talent acquisition, employee rewards and incentive programs.
Services may also include global initiatives and the implementation of HR technologies to facilitate human capital management.
CASE STUDY #1
Situation
Client required support in the development and administration of a proven methodology in order to support and assist their members in their day to day activities while employed on post.
Action
JJ Communications prepared a five day Behavioural Based Interview, Debriefing and Elicitation (IDE) training program with complete lesson plans to include PPT graphics, word text and video recording. JJC also prepared and developed practical IDE training exercises with role players based on the clients cultural needs and course scenario.
Result
The Communicate with Insight - Behavioural Based Interview, Debriefing and Elicitation (IDE) course proved to be an effective and objective tool for utilizing behavioural assessment in a legally defensible environment. The unique application of a behavioural based methodology provided valuable insights in order to understand and explain behavioural factors, their relative strengths and potential limitation; as well as analyze and compare the behavioural factors of an individual in relation to a specific role. The IDE training has been identified by client's members on post as a valuable tool to them during their employment on post.
Testimonial..."The intelligence training that was given was instrumental to the success of the mission. I was able to supply critical tactical intelligence and only because I was properly trained. JJ Communications teaches students to observe human behaviour and draw conclusions from their actions and reactions."
- G.P., CF Commander |
CASE STUDY #2
Situation
Client require increased understanding of the concept and value of diversity, examine participants understanding of cross-cultural awareness, foster an enhanced sentiment of respect towards the diverse nature of today's workforce and build skills in cross-cultural communication.
Action
JJ Communications conducted a comprehensive needs analysis with the clients representatives in order to customize, redesign and facilitate a one day "Cross-Cultural Diversity @ Work" workshop.
Result
The participants were able to recognize effective cultural business protocols and were equipped with a comprehension understanding of both business and social customs of the different nationalities with whom they are engaged.
Testimonial..."The techniques for applying the Model of Human Behaviour (DISC) were very useful and will help in dealing with all kinds of people, regardless of culture "
- N.W., Participant |
CASE STUDY #3
Situation
A major bank VP District Manager wanted to increase his ability to better communicate and better understand the needs of his Regional Managers in order to increase his teams performance.
Action
JJ Communications developed and conduct an off-site workshop/retreat session in order to create a secure environment for Regional Manager to increase their awareness within the field of Human Behaviour and create a new level of understanding when interacting with others.
Result
The Regional Manager learned ways to encourage team members and utilize their natural talents and abilities for greater results and better work place relationships; hence celebrating there difference vs tolerating there differences. Due to the success of the workshop/retreat session, Regional Manager were able to duplicate the teaching within their respective bank and reduce the day to day anxiety/stress and increase productivity.
Testimonial..."WOW! It's the only thing that comes to mind when I think about this session. The amount and quality of information regarding human behaviour was simply out of this world. The workshop has showed me a completely different perspective and especially a new understanding of the way I manage my clients. Working in the banking industry I get the chance to deal with many clients, therefore many different personalities. In using JJC approach my confidence in dealing with clients has increased ten fold since I can UNDERSTAND them better. This course has helped tremendously both professionally and on a personal level as well."
- P.D.,
Personal Financial Advisor |
|
|
|
Client List
(** indicate multiple venues)
Government
Fisheries and Oceans of Canada**
Privy Council Office
Industry Canada**
Cdn Intellectual Property Office**
Cdn Security Intelligence Service**
Department of Foreign Affairs
Public Safety & Emergency
Preparednees Canada**
National Capital
Commission Corporations Canada
The Learning and Career Centre
Joint Imagery Centre**
Communications Security
Establishment**
CANSOFCOM**
Peace Support Training Centre**
2 Cdn Mech Brigade Group**
2 Intelligence Platoon**
Civil Military Cooperation**
5e Group Brigade Mech Canada** National Counter Intelligence Unit**
2 Intelligence Company
CF School of Military Intelligence**
Corporate
Personality Insights, Inc.
Keller Williams Ottawa Realty
Pici and Pici Inc.
Performance Management Consultants**
ImStrat Corporation
TD Canada Trust**
Education
Music for Young Children
Better Behavior Bureau
École secondaire du Versant
Ministry
Fairview Alliance Church
Church
or All Nation**
Église Nouvelle Alliance**
CEFC Chaplains
Associations
KKK - Kanata Kareer Group
IPMA - International Personnel
Management Association
IPM - Institute of Professional
Management
CAPS - Canadian Association
Professional Speakers/Ottawa
Customized Training
Looking for something more specific to your organization?
Do you want a training program customized to fit your needs?
No problem.
We can bring any of our training solutions to you, and we can customize it to fit your situation and to work best with you and your team. |
Conferences/Conventions
Do you need a professional speaker for your conference or convention? How about a skilled breakout session facilitator? We can help with that also. All of our Master Trainers are skilled at working in many different environments and with all kinds of people. |
Executive Coaching
Would you like a more intensive or more personal solution? Check out our Executive Coaching program. If you want personal assistance for you or one of your leaders, our coaches can provide the focused and customized attention needed to build strong, productive, high-trust, and low conflict teams. |
|
